Frequently asked questions

COWRI is a financial technology platform providing secure, compliant, and efficient access to virtual asset brokerage and fiat payment services across Africa. Buy and sell supported virtual assets using your local currency — South African Rand (ZAR) and Ghanaian Cedi (GHS) — at transparent, market-driven rates.

USDT (Tether) is a stablecoin pegged 1:1 to the US dollar. It lets you hold and move digital dollars without the price swings of other crypto assets.

Create a free account, verify your identity once, and you can buy or sell straight away. Create an account.

Today you can trade in South Africa (ZAR) and Ghana (GHS). We are expanding across Africa.

Enter the amount, provide your USDT (TRC-20) wallet address, and pay in your local currency. We send the USDT to your wallet once your payment is confirmed.

Enter the amount, send your USDT (TRC-20) to the address we show you, and we pay out to your bank account or mobile money.

USDT is sent and received on the TRC-20 network (Tron). Always make sure you send on TRC-20 — sending on a different network can result in lost funds.

Orders start from a small minimum, and larger orders unlock better pricing tiers. Very large orders may require additional verification.

Rates are live and market-driven, refreshed continuously from the market. The price shown at the moment you place an order is the price you get.

No. Our margin is already built into the rate you see — there is no separate transaction fee. What you see is what you pay or receive.

Like any exchange, there is a small spread between the buy and sell price. That spread is how COWRI sustains the service, and it is always reflected transparently in the quoted rate.

You pay in your local currency by bank transfer or mobile money, using the details shown at checkout.

Choose a saved payout method — a South African bank account or e-wallet, or a Ghanaian bank account or mobile money (MoMo, Telecel). Payout accounts are confirmed by email before first use.

Most orders complete shortly after your payment (for buys) or USDT deposit (for sells) is confirmed. You can track every order end to end from your dashboard.

Yes — you verify your identity once (KYC) to trade beyond the starter limit. This keeps the platform safe and compliant.

Your personal and payout details are encrypted and never shared with other users. You only ever transact with COWRI, not directly with a counterparty.

USDT must be sent on TRC-20 (Tron). Funds sent on a different network cannot be recovered, so always double-check the network before sending.